SELECTION OF CONSULTANTS REQUEST FOR PROPOSALS
Selection of Consulting Services for:
RFP for Interim Review and Validation of Existing Skill Gap Studies in the Home Management & Care Giving Sector (Domestic Worker Sector) PAN India Level
Prospective Providers who meet the pre-qualification criteria may furnish their Request for Proposal (RFP) with all the necessary documents on or before 6th July 2026 through offline mode.
To
CEO
Home Management & Care Givers Sector Skill Council
A-15, Upper Ground Floor, Okhla Phase II,
New Delhi 110020
Phone No: 011-42831823
Website – www.dwsscindia.com
E-Mail – info@dwsscindia.com
Issued on: 18.06.2026
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1. About the Organization – HMCG SSC
Home Management and Care Givers Sector Skill Council which is catering to the Skill Development of one of the biggest sectors of India that is providing jobs to nearly 20 million workforces earning approximately 20,000 Cr which is 1% of India’s GDP while it is also estimated that approximately 10 million domestic workers and caregivers cater to homes in India and abroad. This sector is not just limited to households, in fact it provides sustainable opportunities to our workforce in Establishments like Schools, Offices, Care Homes, Budget Hotels, Resorts, Big Households, Short Stay Homes, and Municipal Corporations as Housekeeping Staff, Janitors, Waste Segregator, Sanitation Workers and Caregivers (Child, Elderly, Person with Disabilities), Pet Care Servicers, Professional Cooks etc. In a recent survey conducted by HMCG SSC with employers of household workers and caregivers to understand their requirements; 86% of the households are more prone to employing live-in workers, especially in the metropolitan/Tier 1 cities and 62.5% prefer trained workers while willing to pay them higher salaries. The survey also shows that 91% of the households look for high hygiene standards in their home caregivers especially for child care and senior care. Similarly in line with the NEP and enabling Vocational Education in Schools and Colleges, HMCG SSC has developed higher level Job Roles like Assistant Home Manager, House Manager, Manager Estate, Personal Butler, Manager Care Homes, Care Homes Supervisor and Elderly Care Companion. We are actively signing MOU’s with other State Colleges as not only are these life skills but an important part of developing the Care Infrastructure. HMCG SSC has been working in 27 states of India and majority of our Training Centers based both in rural and urban areas. Approximately 70% of our skill development programs happen in rural/ semi urban area and 90% of the supply of the workers come from the rural areas. We have trained more than 2 lakh beneficiaries under Recognition of Prior Learning (RPL) and Short Term Training (STT) program across nation.
While our skilled workers get average emoluments at par with or even more than other sectors in the cities. This sector offers a relatively simple transition from unemployment to employment and entrepreneurship. There is an INCREASING DEMAND AGGREGATION and a dearth of Sanitary Workers, Housekeeping Staff, Elderly, child and Mother and Newborn caregiver (non- clinical) and Home Care Services. Hence, HMCG SSC is able to provide an accessible bridge for a potential workforce from school to work, especially for out of school populations, rural migrants and women workers. Thereby also increasing the Women Participation in Labor Force and leaving no one behind. Skill Development and Advocacy, by HMCG SSC imparts a new dignity and aspiration to this important sector of Home Care and Caregiving. Ultimately making India the Caregiving capital of the world.
2. Background & Objective
The Home Management and Care Givers Sector Skill Council (HMCG SSC) has undertaken various studies on workforce demand, skill requirements, and employment opportunities in the Domestic Work and Caregiving Sector. In view of the changing nature of work, evolving employer expectations, migration patterns, increasing demand for trained domestic workers and caregivers, and the emergence of new technologies, HMCG SSC proposes to undertake an Interim Review and Validation of existing Skill Gap Studies in the Domestic Work and Caregiving Sector at the PAN India level.
The study will adopt a combination of targeted primary consultations and secondary research to validate existing findings, assess emerging workforce trends and skill requirements, analyse current and future demand-supply dynamics, and recommend priority interventions for skilling, certification, and policy planning. The study will culminate in an evidence-based strategic roadmap for the sector for the next three to five years.
The study should:
- Review previous skill gap reports and available secondary research.
- Assess whether earlier findings remain relevant.
- Identify current and emerging workforce requirements.
- Examine demand and supply trends for domestic workers.
- Assess training ecosystem and capacity.
- Identify skill shortages and skill gaps.
- Recommend priority job roles, skilling interventions, and policy actions for the next 3–5 years.
- Scope of Work
The selected agency shall undertake the following activities:
4. Skill Gap study should cover the following
- Socio-Economic Factors affecting skilling in the sector
- Existing training infrastructure & gaps therein
- SWOT analysis of sector & its sub sector
- Nature of demand in the segment – age, demographic profile, education skill
- Nature of supply- catchment area, cluster, past migration possibilities
- Identification of current skill shortages.
- Emerging job roles and future skills.
- State and district-level insights where available.
- Recommendations for training, certification, and policy interventions.
- Strategic roadmap for the Domestic Work Sector for the next 3–5 years.
- Job potential in different sub-sectors
- Documentation of good practices
5. Key Deliverables
7.Duration
The assignment should be completed within 8–10 weeks from the date of issue of work order.
8. Eligibility Criteria
The applicant may be:
- Research Agency
- Consulting Firm
- Academic Institution
- Sector Expert Consortium
- Individual Consultant with relevant experience
Applicant Should have:
- Minimum 7 years’ experience in labour market, skill gap, workforce, or sector studies.
- At least 3 similar assignments completed in the last 5 years.
- Experience of working with Government Ministries, NSDC, Sector Skill Councils, NCVET,
State Skill Missions, or multilateral agencies. - Experience in social sector, skilling, employment, domestic work, caregiving, hospitality,
workforce planning, or related sectors. - Demonstrated experience in conducting research and stakeholder consultations.
9. Evaluation Criteria
*Financial bids will be opened only for technically qualified applicants.
Note – The Consultant’s work will be monitored and reviewed by HMCG SSC, which reserves the right to select any consultant based on the above evaluation criteria given above.
10. Outcome Matrix
- Updated workforce demand and supply estimates.
- Identification of current and future skill shortages.
- State and district opportunity mapping.
- Priority occupations and emerging job roles.
- Recommendations for NOS/QPs and training interventions.
- Policy recommendations.
- Three-to-five-year sector development roadmap.
Illustrative Outcome Matrix
Organization/ Consultant’s Details & Experience
A brief description of the Consultant’s & organization and an outline of the recent experience of the Consultant that is most relevant to the RFP.
For each past assignment, the outline should indicate the names of the Consultant’s Key Experts and Sub-consultants who participated, the contract amount, the Consultant’s role/involvement and brief description on the assignment.
Subject Matter Expert Curriculum Vitae (CV)
The nature of assignments demands high specialized inputs and a futuristic view of this complete sector and in order to, achieve the objectives of the assignment, we are seeking expert having at least 7 years of experience in Housekeeping, food production, home science caregiving, nursing and mother caregiver sector (Non- clinical).
Qualifications- (Bachelor / Mater degree) in Social Work, Home Science, Hotel/ hospitality management, nursing, baby care, elderly care, mother care etc.
Employment record relevant to the assignment: {Starting with present position, list in reverse order. Please provide dates, name of employing organization, titles of positions held, types of activities performed and location of the assignment, and contact information of previous clients and employing organization(s) who can be contacted for references. Past employment that is not relevant to the assignment does not need to be included.}
Language Proficiency (indicate only languages in which you can work):
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Adequacy for the Assignment:
Expert’s contact information: (e-mail…………………., phone ……………… )
Certification:
I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly describes myself, my qualifications, and my experience, and I am available to undertake the assignment in case of an award. I understand that any misstatement or misrepresentation described herein may lead to my disqualification or dismissal by the Client, and/or sanctions by the Client.
*All the details should be furnished along with the supporting proof of documents.
Annexure – I
Format – Financial Capability Statement
(Duly signed by the Authorized Representative and certified by a Chartered Accountant)
On
the basis of audited financial statements, I/ We hereby submit that ……………………………………… (Name of Bidder), having registered office at …………………………………………………………. , has annual turnover, net profit / loss, net worth and annual turnover from skill development activities, in past
three consecutive financial years (2023-24, 2024-25, 2025-26), as follows:
For and on behalf of:
Signature:
Name: Designation: Date:
(Company Seal)(Authorized Representative and Signatory)
Annexure – II
Affidavit for not being blacklisted
(Affidavit on non-judicial stamp paper by Company Secretary/ Authorized Representative and Signatory of the Bidder with his/her dated signature and company seal)
Affidavit
I/ We, on behalf of ………………………………………………………. (Name of Bidder), with its registered office at ……………………………………………………. do hereby declare that the above-mentioned Bidder has not been blacklisted/ debarred by any State/Central Government authority / Donor Agency and Government of India.
For and on behalf of: Signature: Name: Designation:
Date:
(Company Seal)
(Authorized Representative and Signatory)
